Member app

Explore the convenience of managing your healthcare benefits seamlessly with the Member app. This robust application simplifies the way you handle your health claims and access your benefits by providing everything in one centralized place. With this tool at your disposal, you can submit 100% of your health claims online, which can lead to next-business-day payments, reducing the financial strain and time associated with more traditional methods.

Upon logging in with fingerprint or facial recognition, you'll find an array of features designed to enhance your experience. You can always carry a digital version of your ID card, preventing the common issue of forgetting it at home. Additionally, it allows you to track claims in real-time, giving visibility into processing and direct deposit dates. You have the flexibility to modify or cancel claims effortlessly without the need to call and wait in line, streamlining your interactions.

Uploading receipts is a breeze—simply snap a photo and upload it directly. Check your coverage details for prescription drugs, health, or dental services, monitor usage, and know when you're eligible for maximum benefits again. The direct-bill provider lookup feature, integrated with Google Maps, helps you locate nearby providers who offer direct billing options.

It includes the Balance® online wellness platform, promotes ease with direct deposit and premium payment features, and allows updates to personal information to avoid errors in your records. Additionally, access essential documents and resources like account balances, letters, bills, and tax receipts.

Embrace the digital shift in managing your healthcare benefits with the app in question. If you encounter any issues, assistance is readily available to ensure a smooth and hassle-free experience.